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Where Design Thinking Meets Change Management
Welcome
Learner Package
Template Library
Infographic Six Benefits of Employee Personas for Change Initiatives
Playbook
Where Design Thinking meets Change Management Playbook
Learning Clips
1. Kicking Off (8:06)
2. Design Thinking Frameworks (8:40)
3. Personas (9:20)
4. Empathy Mapping (8:50)
5. Journey Mapping (8:53)
6. Ideating (8:56)
7. Prototyping (7:43)
8. Testing (5:00)
9. Change Metrics (12:59)
10. Bringing it Together (7:38)
Assessment
Online Quiz
Where to from here?
Receiving Your Digital Credential
BONUS CONTENT: Change Discovery Toolkit
Change Discovery Templates
Change Discovery User Playbook
Teach online with
Change Discovery Templates
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