Frequently Asked Questions
Do I need to have the book to complete the online program?
While the learning content in this program is based on the book "Change Management The Essentials", you can complete the program and use the tools without the book. However the content in the book provides additional detail and is recommended to complement the learning.
Can I download the learning clips?
While the clips cannot be downloaded, all the tools and editable templates can.
Can I watch the learning clips more than once?
Yes, you can watch the clips as often as you like during your access period.
What content is covered in the downloadable PDFs?
The downloadable documents are a set of 'how-to' guides presented in easy to follow infographic format.
What is the duration of each learning clip?
Each learning clip is 5-8 minutes in duration.
Can I edit the templates?
Yes, of course! They are provided in PowerPoint format. We include instructions on how to change the colour palette so it suits your organisation's brand colours. And you you can edit them to suit your change initiative. Yours to keep!
What do I need to complete to gain the certification and digital credential?
You need to successfully complete the multiple-choice question exam, with 80% correct responses.
You can attempt the exam as many times as you need to during your access period.
The exam questions are based on the content presented in the learning clips.
What do I receive upon successful completion?
You will receive the #changehacks Change Essentials digital credential/badge.
Is there an organisational license or package available for change teams?
Yes we can arrange an enterprise package for teams of five or more. Contact us to find out more on: [email protected]u