Frequently Asked Questions
Do I need to have the book to complete the online program?
You can complete the program and use the tools without the book, however the content in the book provides additional detail and is recommended to complement the learning.
Can I download the learning clips?
While the clips cannot be downloaded, the 22 templates and tools can.
Can I watch the learning clips more than once?
Yes, you can watch the clips as often as you like during your access period.
What content is covered in the downloadable PDFs?
The downloadable documents are a combination of templates and how-to guides presented in easy to follow infographic format.
What is the duration of each learning clip?
Each learning clip is 5-8 minutes in duration.
Do I need to watch the clips in a specific order?
No, you can watch the clips in any order you like. This means if you have a particular activity you need to complete in your role, you can jump straight to the relevant topic of your choice.
Is there an organisational license or package available for change teams?
We are working on this right now. Details are being finalised as we are in the process of user experience research. Watch this space!