Welcome
Playbook: Change Impact Assessments The only guide you will ever need
Change Impact Assessments: Template Library and Learner Resources
Learning Clips
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0. What's in the Program? (1:52)
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1. Introduction (2:36)
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2. Why do an Impact Assessment? (2:54)
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3. Overview of the Approach (2:15)
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4. Impact Categories and Levels (1:56)
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5. High Level Impact Assessment (2:58)
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6. Detailed Impact Assessment (4:06)
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7. Running a Change Impacts Workshop (3:10)
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8. Using Design Thinking Tools (1:35)
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9. Design Thinking Tools - The Persona (3:57)
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10. Six Benefits to Using a Persona (2:06)
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11. Using Design Thinking Tools - The Journey Map (2:50)
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12. Good to Know Tips (2:46)
Assessment
Where to from here?
