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Change Impact Assessments
Welcome
Your Learner Welcome Package
Playbook: Change Impact Assessments The only guide you will ever need
Change Impacts Playbook
Change Impact Assessments: Template Library and Learner Resources
Template Library
Checklists
Infographics and Method Cards
Completed Case Study
Learning Clips
0. What's in the Program? (1:52)
1. Introduction (2:36)
2. Why do an Impact Assessment? (2:54)
3. Overview of the Approach (2:15)
4. Impact Categories and Levels (1:56)
5. High Level Impact Assessment (2:58)
6. Detailed Impact Assessment (4:06)
7. Running a Change Impacts Workshop (3:10)
8. Using Design Thinking Tools (1:35)
9. Design Thinking Tools - The Persona (3:57)
10. Six Benefits to Using a Persona (2:06)
11. Using Design Thinking Tools - The Journey Map (2:50)
12. Good to Know Tips (2:46)
Assessment
Muliple Choice Quiz
Where to from here?
Receiving Your Digital Credential
Learning Pathways
BONUS CONTENT: Change Discovery Toolkit
Change Discovery Templates - Editable
Change Discovery User Playbook
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Completed Case Study
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